Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing or using MetraFleet's services, website, or mobile applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Services.

2. Description of Services

MetraFleet provides fleet management software and services, including but not limited to:

• GPS asset tracking
• Maintenance management
• Driver safety monitoring
• Reporting and analytics
• SMS and email notifications
• Mobile applications

3. Account Registration

To use certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4. SMS Text Messaging Terms

By opting in to receive SMS text messages from MetraFleet, you agree to the following:

• Message Types: You may receive fleet alerts, notifications, and service-related messages.
• Message Frequency: Message frequency varies based on your notification settings and fleet activity.
• Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
• Opt-Out: You can opt out at any time by replying STOP to any message.
• Help: For assistance, reply HELP to any message or contact support@metrafleet.com.
• Carriers: Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and other major US carriers.

5. Privacy

Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference.

6. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Services
• Interfere with or disrupt the Services
• Transmit any viruses, malware, or harmful code
• Violate any applicable laws or regulations

7. Intellectual Property

The Services and all content, features, and functionality are owned by MetraFleet and are protected by copyright, trademark, and other intellectual property laws.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, METRAFLEET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

10. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

11. Termination

We may terminate or suspend your access to the Services at any time, with or without cause, with or without notice.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

13. Contact Information

If you have any questions about these Terms, please contact us at:

MetraFleet
Email: support@metrafleet.com